Maria is the marketing VP of Opencorp. She’s managing a lot of offers and often needs to do trials for limited time and/or geographic areas. She’s fed up with her current system that requires heavy involvement from IT every time she needs to release a new offer.
Jeff is a regional sales manager at Opencorp. He’s been struggling to produce quotes and manage the subscription process for an increasing number of subscribers. He also wants to develop an automated sales strategy for his smaller customers.
John, Opencorp's operation manager, is struggling with increased volume on his current system as the data load and complexity of invoices has increased.
Nathalie is Opencorp's CFO. She loves the predictability of the company's business model but she needs the right tool to automate revenue recognition and needs to be able to efficiently manage her financial reporting processes.
Jeff works in Opencorp's customer service department. He handles frequent requests from customers that need to renew their contracts or obtain billing information. He currently uses several systems to manage tickets, get information about subscriptions and process credit notes and reimbursements.
Michelle is the CTO of Opencorp. She’s fed up with the complexity and cost of her current solution and needs a recurring billing platform that can quickly adapt to the business needs and that can seamlessly integrate with the rest of her IT infrastructure.