Diabolocom

Telco, cloud & IoT

Frederic Durand
CEO
Diabolocom

Opencell is perfectly adapted to our requirement and will enable to avoid the growing pains we’ve experienced as we continue to scale our business.

The core mediation and billing engine can manage the complex zoning and tiering of our price plans and will greatly improves the productivity of our contract admin and billing team.

Business

Diabolocom is a cloud-based Customer Interaction Management platform.

Challenge

The company was finding it difficult to test/iterate new offers and needed to standardize and automatize its billing process in order to be able to deal with its rapid growth.”

What we provided

  • Implementation of custom mediation and automated billing
  • Customized invoice templates including detailed usage
  • Cash applications, AR and dunning
  • Integration with ERP

Benefits

  • Quick time-to-market of less than one month
  • TIme spent on invoicing reduced to less than one day
  • Headcount reduction of one FTE
  • Reduced revenue leakage
  • Ability to roll-out same system to white label marketplace partners