Accounts receivable
Overview
Customer account management is not only about debt collection. It also includes the ability to close services for accounts that have not paid their bill and to avoid any loss of turnover.
In addition to its ability to fully manage your auxiliary accounts receivable in several currencies, our platform can help you fully automate the tasks of monitoring your outstanding accounts receivable. You will be able to automatically replay your card payments if the first payment fails, send notifications to customers as well as internally and automatically apply reminder fees, late interest and service suspensions. Using our workflow tools, all of these actions can be customized differently based on customer type, payment history, geography, payment method, etc.
Features
- Automatic payment lettering according to pre-established rules or manual reconciliation in the module Customer care
- Configurable multi-channel customer reminder workflow (SMS, emails) and multi-criteria (type of customer, geography, product line...)
- Automated account suspension and reinstatement
- Automated calculation and billing of late fees and penalties
- Configurable aged scale reports
Benefits
- Have accessible customer accounting in your business tool
- Increase the productivity of your back office
- Apply consistent and effective recovery rules
- Collect your customer receivables more quickly and control your bad debts
