Our CPQ module makes it possible to structure and industrialize the quotation generation process, in particular for complex and tailor-made offers.

In the ever-changing world of digital services, offerings need to be able to be tested and changed constantly. Businesses can't afford to wait weeks or months for IT to implement the special package or promotion they need to beat a competitor.

Recurring business activity requires the ability to quickly implement sophisticated pricing models and easily adapt their prices to changing customer and market needs, without interrupting customer subscriptions.

Customers expect instant and automatic activation of services as well as notifications when usage thresholds are reached. Businesses should ensure that the service can be easily suspended in the event of cancellations or payment issues.

Transforming usage data into billable data is a complex task. You need to be able to retrieve data from all access points - events, streams, batches, or databases - and convert it into a standard transaction format that can be de-duplicated, transformed, and formatted before it can be processed by your valuation engine.

The current environment requires a flexible and configurable billing solution that can manage a wide variety of subscriptions as well as revenues based on usage billing. The need to quickly implement new activities that the ability to configure without resorting to heavy and expensive IT projects leads many companies to replace their old billing solutions with agile monetization platforms such as Opencell.

Our broad range of invoice templates provide grouping, subtotals, and conditional logic based on payment methods and other criteria so you can design and configure invoices the way you want. They can be customized to include asylum and personalized marketing messages for your customers.

Customer account management is not only about debt collection. It also includes the ability to close services for accounts that have not paid their bill and to avoid any loss of turnover.

The ability to process payments securely, accurately, and consistently across multiple markets and currencies is a key success factor for any player looking to grow recurring revenue.

The principles of revenue recognition are different for recurring products and services. Revenues do not necessarily correspond to cash flow and are often recognized in small increments over long periods of time. Accounting can therefore quickly become a real headache.

Businesses with recurring revenues generate a lot of data and use a whole new set of customer-centric metrics such as MRR, ARR, LTV, ARPA, and churn rates to determine the growth potential and health of their business.

To ensure quality customer service, customer service representatives and contract administrators need to respond quickly and effectively to customer questions about contract renewals, fees, and invoices.

Modern subscription businesses emphasize multi-channel service options because customers expect to be able to access and change their information anytime, anywhere.